Terms & Conditions

1. Introduction and Acceptance

Welcome to x368, an online casino and sports betting platform operated under international gaming licenses. These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "You") and x368 ("we", "us", "our", "the Company", "the Platform"). By accessing x368 services through our website at https://x368.cam, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, along with our Privacy Policy and Responsible Gaming policies, which are incorporated herein by reference.

If you do not agree with any provision of these Terms, you must immediately cease using x368 services and close your account if one has been created. Continued use of the Platform after any amendments to these Terms constitutes your acceptance of the revised Terms. We reserve the right to modify these Terms at any time, and such modifications will become effective immediately upon posting to the website. It is your responsibility to review these Terms periodically for updates.

2. Definitions

For purposes of this Agreement, the following terms shall have the meanings set forth below:

• Account: A registered user profile on x368 through which you access gaming services, manage funds, and conduct transactions.
• Balance: The total amount of funds held in your Account, including deposits, winnings, and bonuses, available for wagering or withdrawal subject to applicable terms.
• Bet or Wager: A stake placed on a gaming outcome, including but not limited to sports betting, casino games, live dealer games, and slot games.
• Bonus: Promotional credits, free bets, or other incentives provided by x368, subject to specific terms including wagering requirements and time limitations.
• IDR or Rupiah: Indonesian Rupiah, the official currency of Indonesia and the primary currency denomination for x368 transactions.
• KYC (Know Your Customer): The identity verification process requiring submission of government-issued identification, proof of address, and other documents as necessary.
• Services: All gaming products offered by x368 including sports betting (football, basketball, tennis, etc.), casino games (slots, table games, live dealers), and related features.
• Website: The x368 platform accessible at https://x368.cam and all associated subdomains, mobile applications, and digital properties.

3. Eligibility and Account Registration

3.1 Age and Residency Requirements

To create an account and use x368 services, you must meet all of the following eligibility criteria without exception:

• You must be at least 21 years of age. We enforce strict age verification and maintain zero tolerance for underage gambling. Any account found to belong to an individual under 21 years of age will be immediately terminated, all wagers voided, and funds forfeited.
• You must be a resident of Indonesia with the legal capacity to enter into binding contracts under Indonesian law.
• You must not be located in any jurisdiction where online gambling is explicitly prohibited by local law, or where x368 operations would conflict with regulatory requirements.
• You must not be a politically exposed person (PEP) or subject to sanctions lists maintained by international regulatory bodies, unless you have obtained specific approval from x368 compliance team.

3.2 Account Registration Process

Account creation requires you to provide accurate, current, and complete information including your legal name, date of birth, residential address, email address, and phone number. You agree to maintain and promptly update this information to keep it accurate and complete. Providing false, misleading, or outdated information constitutes a material breach of these Terms and may result in immediate account suspension or termination.

Each individual is permitted only one account. Creating multiple accounts ("multi-accounting") is strictly prohibited and will result in closure of all duplicate accounts, forfeiture of balances, and potential legal action. If you have inadvertently created multiple accounts, you must immediately notify x368 support so that all but one account can be closed in an orderly manner.

3.3 Identity Verification (KYC)

x368 is committed to preventing fraud, money laundering, and underage gambling. As part of our regulatory obligations and security protocols, we require all users to complete identity verification before processing withdrawals. You will be required to submit copies of government-issued identification documents (KTP, passport, or driver's license), proof of address (utility bill, bank statement, or government correspondence dated within the last three months), and potentially additional documentation as deemed necessary by our compliance team.

Verification typically completes within 24-48 hours of submission. During this period, you may continue to play, but withdrawal requests will not be processed until verification is complete. Failure to provide requested documents within 30 days may result in account suspension. All documents must be clear, legible, and show all four corners of the physical document.

4. Account Security and Responsible Use

4.1 Login Credentials

You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party under any circumstances. All activity conducted through your account is your responsibility, regardless of whether the activity was authorized by you. If you suspect unauthorized access to your account, you must immediately notify x368 support and change your password.

4.2 Prohibited Activities

The following activities are strictly prohibited and constitute material breaches of these Terms:

• Using automated systems, bots, scripts, or software to place bets or manipulate the platform.
• Colluding with other players to gain unfair advantages or engaging in syndicate betting.
• Exploiting software errors, bugs, or vulnerabilities for financial gain.
• Using stolen, fraudulent, or third-party payment methods.
• Engaging in money laundering or using x368 for any illegal financial activities.
• Abusing bonuses through practices such as bet hedging, low-risk betting strategies designed solely to clear wagering requirements, or coordinated bonus abuse across multiple accounts.
• Harassing, threatening, or abusing other players or x368 staff members.
• Attempting to reverse engineer, decompile, or hack any part of the x368 platform.

Detection of any prohibited activity will result in immediate account suspension, forfeiture of all balances including winnings, and potential reporting to relevant authorities. x368 reserves the right to void any bets associated with prohibited activities and to pursue legal remedies for damages incurred.

5. Deposits and Account Funding

5.1 Accepted Payment Methods

x368 supports deposits through Indonesian bank transfers (BCA, BRI, BNI, Mandiri) and major e-wallets (OVO, DANA, GoPay, ShopeePay). All transactions are denominated in Indonesian Rupiah (IDR). The minimum deposit amount is Rp 25,000 for e-wallets and Rp 50,000 for bank transfers. Maximum deposit limits vary by payment method and VIP tier, ranging from Rp 20,000,000 to Rp 100,000,000 per transaction.

5.2 Processing Times and Fees

Deposits via bank transfer and e-wallet are typically processed instantly and appear in your x368 balance immediately. x368 does not charge fees for deposits, though your financial institution or e-wallet provider may apply their own transaction fees over which we have no control. You are responsible for any such fees charged by third parties.

5.3 Source of Funds

You warrant that all funds deposited into your x368 account originate from legitimate sources and are not derived from illegal activities. You must use only payment methods registered in your own name—deposits from third-party accounts are strictly prohibited and will be rejected or reversed. x368 reserves the right to request documentation proving the source of your funds, particularly for large or unusual deposit patterns, as part of our anti-money laundering (AML) compliance obligations.

6. Withdrawals

6.1 Withdrawal Requests

You may request a withdrawal of your available balance at any time, subject to completion of KYC verification and fulfillment of any bonus wagering requirements. Withdrawals are processed to the same payment method used for your most recent deposit as part of our AML protocols. If this is not possible due to technical limitations, alternative arrangements may be made after additional verification.

The minimum withdrawal amount is Rp 50,000. Withdrawal requests are typically processed within 24 hours for verified accounts, though processing times may extend to 48-72 hours during peak periods or for large withdrawal amounts requiring additional security review. First-time withdrawals may take longer due to enhanced verification procedures.

6.2 Withdrawal Limits and VIP Tiers

Standard withdrawal limits are Rp 50,000,000 per transaction and Rp 200,000,000 per month. VIP members enjoy higher limits and faster processing times based on their tier status. If you wish to withdraw amounts exceeding your current limits, please contact VIP support to discuss arrangements.

6.3 Verification and Security Checks

x368 reserves the right to conduct additional security checks before processing withdrawals, particularly for large amounts, unusual withdrawal patterns, or accounts that have not completed full verification. Such checks may include requesting additional identification documents, conducting video verification calls, or requesting proof of deposit payment methods. While we strive to minimize delays, your cooperation with verification requests is mandatory and refusal may result in withdrawal denial and account suspension.

7. Bonuses and Promotions

7.1 Bonus Terms

x368 offers various promotional bonuses including welcome bonuses, reload bonuses, cashback, and special event promotions. All bonuses are subject to specific terms and conditions which are clearly stated in the promotion description and must be accepted by you before the bonus is credited. Key terms typically include wagering requirements (the amount you must bet before bonus funds become withdrawable), eligible games, maximum bet limits while bonus is active, and expiration periods.

Wagering requirements are stated as a multiple of the bonus amount (e.g., "30x wagering" means you must place bets totaling 30 times the bonus amount). Not all games contribute equally to wagering requirements—slots typically contribute 100%, while table games may contribute less or be excluded entirely. Specific contribution rates are listed in each promotion's terms.

7.2 Bonus Abuse

x368 reserves the right to void bonuses, remove winnings, and close accounts in cases of bonus abuse. Prohibited bonus abuse practices include but are not limited to: creating multiple accounts to claim the same bonus repeatedly, placing opposite bets to guarantee meeting wagering requirements with minimal risk, irregular betting patterns designed solely to clear requirements, and colluding with other players to manipulate bonus systems. Our fraud detection systems monitor for such activity, and accounts found in violation will be permanently closed.

7.3 Bonus Restrictions

Unless otherwise stated, bonuses cannot be combined with other promotions. Only one bonus may be active per account at any time. If you have an active bonus and wish to switch to a different promotion, you must first forfeit the existing bonus. Bonuses are intended for recreational players; professional players or those deemed to be abusing promotional offers may be excluded from future promotions at x368's discretion.

8. Sports Betting Rules

8.1 Bet Acceptance

All sports bets are subject to acceptance by x368. We reserve the right to refuse or limit any bet without providing a reason. Once a bet is accepted and confirmed in your account history, it becomes valid and binding. Bets placed on events that have already started may be voided at our discretion. Live in-play betting is subject to slight delays due to data transmission, and odds may change during the bet placement process—your bet is only confirmed at the odds shown in your bet confirmation.

8.2 Settlement and Results

Sports bets are settled based on official results announced by the relevant sports governing bodies (e.g., FIFA for football matches, ATP for tennis). If an official result is changed after initial settlement, x368 reserves the right to resettle bets according to the revised result. Bets are typically settled within minutes of an event's conclusion, though complex markets or disputed outcomes may take longer to settle.

8.3 Abandoned or Postponed Events

If a sports event is abandoned before completion, bets will generally be voided unless the event is rescheduled and completed within 48 hours. For football matches, if 90 minutes of play are not completed, all bets are typically voided except for markets already decided at the time of abandonment. Specific rules vary by sport and are detailed in our comprehensive sportsbook rules available in the Help section.

9. Casino Games and RNG

9.1 Fairness and Random Number Generation

All x368 casino games, including slots, table games, and live dealer games, use certified Random Number Generators (RNG) or, in the case of live dealer games, physical randomization devices (cards, dice, roulette wheels). Our RNG systems are regularly audited by independent testing laboratories to ensure fairness and compliance with international gaming standards. Game outcomes are completely random and cannot be predicted or influenced by x368 or players.

9.2 Game Malfunctions

In the rare event of a game malfunction, software error, or technical issue, x368 reserves the right to void affected bets and refund stakes. If a malfunction occurs after a game round has started, the round may be completed and settled normally if possible, or voided and refunded if settlement cannot be determined. You are responsible for reporting any suspected malfunctions immediately through customer support.

9.3 Betting Limits and Responsible Gaming

Casino games have minimum and maximum bet limits clearly displayed within each game. These limits are in place to ensure fair play and support responsible gaming. If you wish to set personal betting limits as part of responsible gambling practices, you can configure daily, weekly, or monthly deposit limits, loss limits, and session time limits directly in your account settings.

10. Responsible Gaming and Self-Exclusion

x368 is committed to promoting responsible gaming and preventing problem gambling. We provide various tools to help you maintain control over your gaming activity, including deposit limits, loss limits, session time limits, and reality check reminders. These tools can be configured in your account settings and, once set, cannot be increased without a 24-hour cooling-off period.

If you feel that gambling is becoming a problem, we strongly encourage you to use our self-exclusion feature. Self-exclusion can be set for periods of 24 hours, 7 days, 30 days, 6 months, or permanently. During a self-exclusion period, you will be unable to access your account, deposit funds, or place bets. For permanent self-exclusion requests, please contact our support team directly. We also provide links to professional gambling support organizations on our Responsible Gaming page.

x368 reserves the right to suspend or close accounts if we detect patterns of problem gambling behavior, including chasing losses, depositing amounts beyond reasonable means, or erratic betting patterns indicative of lack of control. Such actions are taken in your best interest and in fulfillment of our duty of care obligations.

11. Limitations of Liability

x368 provides gaming services on an "as is" and "as available" basis. While we strive to ensure continuous, error-free operation, we cannot guarantee that the website will be available at all times or free from technical issues. x368 shall not be liable for any losses, damages, or claims arising from website downtime, server failures, internet connectivity issues, or force majeure events beyond our reasonable control.

You acknowledge that gambling involves financial risk and that losses are possible. x368 is not responsible for any losses incurred through your use of our services, including losses resulting from your gambling activity, whether successful or unsuccessful. We provide information and tools to support responsible decision-making, but ultimate responsibility for your gambling activity rests solely with you.

Our total liability to you for any claims arising from these Terms or your use of x368 services shall not exceed the total amount of deposits you have made in the six months preceding the claim. This limitation applies to all causes of action in the aggregate, including breach of contract, negligence, strict liability, misrepresentation, and other torts.

12. Intellectual Property

All content on the x368 website, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the compilation thereof (collectively, "Content"), is the property of x368 or its licensors and is protected by Indonesian and international copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use x368 services for personal, non-commercial entertainment purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any Content without prior written consent from x368, except for temporary caching by your browser or downloading for personal offline viewing.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with international gaming law and the laws of the jurisdiction under which x368 holds its gaming license. Any disputes arising from these Terms or your use of x368 services shall first be subject to good-faith negotiation between you and x368. You agree to contact our support team to attempt resolution before pursuing any formal legal action.

If negotiation fails to resolve a dispute within 30 days, the dispute shall be resolved through binding arbitration in accordance with international arbitration rules. The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding on both parties. By agreeing to these Terms, you waive your right to participate in class action lawsuits or class-wide arbitration against x368.

14. Amendments and Communication

x368 reserves the right to amend these Terms at any time by posting the revised version on our website. Material changes will be communicated to users via email or prominent notice on the website. Your continued use of x368 services following such notification constitutes your acceptance of the amended Terms. We recommend reviewing these Terms periodically to stay informed of any changes.

All official communications from x368 will be sent to the email address registered in your account. It is your responsibility to ensure this email address remains current and to check your email regularly for important updates regarding your account, promotions, and platform changes.

15. Account Closure and Termination

You may close your account at any time by contacting customer support. Upon account closure, you will be required to withdraw any remaining balance, subject to completion of wagering requirements on active bonuses. x368 reserves the right to close or suspend your account at any time for violation of these Terms, suspected fraudulent activity, prolonged inactivity, or at our sole discretion.

In the event of account termination for breach of Terms, x368 may withhold any remaining balance and pursue recovery of damages or losses incurred. Accounts closed for security reasons or regulatory compliance may have funds withheld pending investigation and potential reporting to relevant authorities.

16. Contact Information

If you have any questions regarding these Terms & Conditions, require clarification on any provision, or need assistance with your account, please contact our customer support team:

• 24/7 Live Chat: Available directly on the x368 website for instant assistance
• Email: [email protected] (response within 2-4 hours)
• WhatsApp: Available through our support page for mobile messaging support

Our Indonesian-speaking support team is available around the clock to assist with account questions, technical issues, payment inquiries, and any other matters related to your x368 experience.